Testimonials

... and also a personal thanks to you for your personal engagement and attention to detail. As was obvious from the way you acted with us, a large part of your role is to read the situation, the people involved and to amend your attitude accordingly. And you made all three of us feel at ease and comfortable with all that needed to be done, but also gave the impression of a level of personal commitment which was both reassuring and hugely comforting. 
We would like to express our thanks for the exceptional care and support you gave in arranging the funeral of our mother. It was the "little touches" and considerations which made all the difference. 
You must have been a rich source of comfort to so many needy and grieving families throughout the years and they have no doubt been blessed to have received your help in their hour of need ... Your interest in each individual was genuine and not for one moment did we experience any sense of rush or push in your sensitive dealings with us. This is extremely rare and refreshing in such days as these and was deeply appreciated. 
Thank you so much for your kindness. I know your work is about trust, good relationships and thoughtfulness ... you have exceeded my expectations!
Thanks again for dealing with the arrangements in your usual professional, meticulous yet friendly manner. It all went well and we were pleased with the event. But tell me, how did you manage to arrange that sunshine? 
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